Shipping policy

SHIPPING POLICY

ORDER PROCESSING AND DELIVERY

Orders typically arrive within 7–14 business days. This timeframe is an estimate and may vary during high-volume periods, holidays, severe weather, or carrier delays.

TRACKING

Tracking information is emailed when your order ships. Please allow time for the carrier’s tracking page to update after the shipping confirmation is sent.

SHIPPING ADDRESSES

Please review your shipping address before placing your order. If you notice an error, contact us immediately at hiddenclosetdesign@gmail.com.

We cannot guarantee address changes after fulfillment has begun. Customers are responsible for providing a complete and accurate delivery address.

DELAYED, LOST, OR DAMAGED PACKAGES

If tracking has not updated for an extended period or your package arrives damaged, contact us with your order number and clear photographs when applicable. We will review the available carrier information and help determine the next steps.

CONTACT

For shipping questions, email hiddenclosetdesign@gmail.com and include your order number.